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Your work-life balance and wellbeing support

Professional support - anytime, anywhere and always confidential.

Professional support - anytime, anywhere and always confidential.

Whether you're looking to manage workplace pressures, improve time management and productivity, navigate family and relationship issues, develop stress-reduction techniques, or address financial concerns, our professional counsellors and consultants are here to help with confidential guidance, actionable strategies, and practical solutions for a range of challenges

Whether you're looking to manage workplace pressures, improve time management and productivity, navigate family and relationship issues, develop stress-reduction techniques, or address financial concerns, our professional counsellors and consultants are here to help with confidential guidance, actionable strategies, and practical solutions for a range of challenges

In need of support

Contact the TELUS Health EAP service today for advice, support or information:

0800-183-3164

0800-183-0926

0800-183-3164

0800-183-0926

When contacting the service, you will be asked to mention that you are using FairFamily.

Solutions for your work, health and life

Solutions for your work, health and life

Achieve wellbeing


  • Stress

  • Mental health concerns

  • Grief and loss

  • Crisis situations

Manage relationships and family


  • Communication

  • Separation/divorce

  • Parenting

Deal with workplace challenges


  • Stress

  • Leistung

  • Work-Life-Balance

Tackle addictions


  • Alcohol

  • Drugs

  • Smoking cessation

  • Gambling

Find child and elder care resources


  • Child care

  • Schooling

  • Nursing/retirement homes

Get legal advice


  • Family law

  • Separation/divorce

  • Custody

Financial helpline support



Your employee assistance programme is a confidential service. No information that could lead to your identification will be released to any external party, including your employer, unless you provide your explicit permission for us to do so. Exceptions to this are where life or safety is threatened, or where there is a serious risk or breach of law.

You are being directed to a service that Humanoo does not own or operate. The linked websites or platforms have separate and independent privacy policies, notices and terms of use. Humanoo does not have any control over such websites or platforms, and therefore we have no responsibility or liability for the manner in which the organizations that operate such linked websites or platforms may collect, use, disclose, secure and otherwise handle Personal Information.

TELUS Health Data Privacy Statement