Get support with your employee assistance programme (EAP), wherever you are.

Professional mental health and wellbeing support - anytime, anywhere and always confidential.

Get support with your employee assistance programme (EAP), wherever you are.

Professional mental health and wellbeing support - anytime, anywhere and always confidential.

No matter what your concern is, or how overwhelming it may seem, the wide scope of expertise available through EAP can help you work towards a positive resolution.

No matter what your concern is, or how overwhelming it may seem, the wide scope of expertise available through EAP can help you work towards a positive resolution.

Available 24/7/365

Your EAP provides you with immediate and confidential help for a broad range of work, health or life concerns. We’re available anytime and anywhere.

Strictly confidential

Your EAP is completely confidential within the limits of the law. No one, including your employer, will ever know that you have used the programme unless you choose to tell them.

No cost

There is no cost to you or your family to use your EAP. This benefit is provided to you by your employer.

Tailored to you

If needed, our advisors will work with you to arrange counselling sessions that suit your needs, whether in person, via video, or by telephone.

Whether you need mental health support or have questions about handling stress at work and home, parenting and child-care, managing money, or health issues, you can turn to TELUS Health for a confidential service that you can trust.
Whether you need mental health support or have questions about handling stress at work and home, parenting and child-care, managing money, or health issues, you can turn to TELUS Health for a confidential service that you can trust.

In need of support?

Contact the TELUS Health EAP service today for advice, support or information:

0800-183-3164

0800-183-0926

0800-183-3164

0800-183-0926

When contacting the service, you will be asked to mention that you are using FairFamily.
When contacting the service, you will be asked to mention that you are using FairFamily.

Your employee assistance programme is a confidential service. No information that could lead to your identification will be released to any external party, including your employer, unless you provide your explicit permission for us to do so. Exceptions to this are where life or safety is threatened, or where there is a serious risk or breach of law.

Your employee assistance programme is a confidential service. No information that could lead to your identification will be released to any external party, including your employer, unless you provide your explicit permission for us to do so. Exceptions to this are where life or safety is threatened, or where there is a serious risk or breach of law.

You are being directed to a service that Humanoo does not own or operate. The linked websites or platforms have separate and independent privacy policies, notices and terms of use. Humanoo does not have any control over such websites or platforms, and therefore we have no responsibility or liability for the manner in which the organizations that operate such linked websites or platforms may collect, use, disclose, secure and otherwise handle Personal Information.

You are being directed to a service that Humanoo does not own or operate. The linked websites or platforms have separate and independent privacy policies, notices and terms of use. Humanoo does not have any control over such websites or platforms, and therefore we have no responsibility or liability for the manner in which the organizations that operate such linked websites or platforms may collect, use, disclose, secure and otherwise handle Personal Information.

TELUS Health Data Privacy Statement